GardenersWisdom (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting GardenersWisdom.com you are accepting and consenting to the practices described in this policy.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site GardenersWisdom.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
    — technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    — information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Uses made of the information

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
    — to provide you with the information, products and services that you request from GardenersWisdom.com or from others that may be of interest to you;
    — to provide you with information about other services and events in your area we offer that are similar to those that you have already purchased or enquired about;
    — to allow you to participate in interactive features on our Website;
    — subject to your consent, to gain insights that help us to make improvements to the design and performance of the Website;
    — in any other way we may describe when you provide the information; and
    — for any other purpose with your consent.
    — subject to your marketing preferences, if the entity to which your information is disclosed is a third party who wants to promote goods and services that we believe would be of interest to you;
    — subject to your marketing preferences, if the entity to which your information is disclosed is our subsidiary, affiliate or parent company;
    — when we use third party service providers to provide products, services or functions on our behalf (such as sending emails or fulfilling subscriptions), these service providers may use your information to carry out the purpose(s) for which we hired them, but not for any other purposes; or
    — otherwise with your consent or in accordance with your indicated preferences (e.g., you indicated you wanted to receive promotional materials directly from a third party partner).
    You may object to use of your personal data for marketing or market or opinion research. For more information on how to do this, please see the “Your Rights” section below.

We may disclose your information, including content or other data posted, uploaded or provided by you, if, among other things, we are required to do so by law or in the following situations and for the following purposes:

— to comply with legal process;
— to enforce the Terms of Use;
— to respond to claims that any content violates the rights of third parties;
— to protect our rights, property or personal safety, or the rights, property or personal safety of our users or the public;
— when we use third party service providers to provide products, services or functions on our behalf (such as sending emails or fulfilling subscriptions), these service providers may use your information to carry out the purpose(s) for which we hired them, but not for any other purposes;
— otherwise with your consent or in accordance with your indicated preferences (e.g., you indicated you wanted to receive promotional materials directly from a third party partner);
— in connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by the Website to which this policy applies, in which case the acquiring company will possess the information collected by us and will assume the rights and obligations regarding your personally identifiable information as described in this privacy policy;
— to notify you about changes to our service; or
— to ensure that content from our site is presented in the most effective manner for you and for your computer.

  • Information we collect about you. We will use this information:
    — to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    — to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    — to allow you to participate in interactive features of our service, when you choose to do so;
    — as part of our efforts to keep our site safe and secure;
    — to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    — to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

Disclosure of your information

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.
    We may disclose your personal information to third parties:
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If GardenersWisdom.com  or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of GardenersWisdom.com , our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
    Where we store your personal data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted [using SSL technology]. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]